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Bankers, you also need to take action internally

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Bankers, you also need to take action internally

Digital Transformation

What is the point of letting customers contact you by chat in the evening, if it still takes up to 72 hours for a new beneficiary account to be authorised? While digitalising customer relationships, invest in transforming your organisation and modernising the way you handle all day-to-day operations

Digital modernization

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Digital modernization

Improving customer experience, dynamically developing ever more innovative applications and functionalities that anticipate the uses of tomorrow.

More mobility, more speed, more autonomy in their actions… The expectations and needs of consumers are changing. The widespread adoption of new technologies creates new uses that are profoundly transforming customer relations. As the customers are better informed and better equipped, they are becoming increasingly demanding and expect innovative services from their bank and their insurance company that are in line with their new consumer habits. The digital environment is everywhere and employees have the same new expectations: to bring the tools and uses they have in their private life into the workplace.

IS Quality

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IS Quality

Evaluating, checking and testing to ensure the quality of your applications

Testing is essential nowadays for companies. It allows them become leaders, guarantee profitability and satisfy end customers. Reducing Time-to-Market increases value, but requires agility and speed for immediate commissioning (DevOps). At the same time, it is essential to incorporate new solutions for the most high-performing systems: virtualisation, cloud, UX, Big Data, Testing and ongoing deployment. Finally, it is important to consider legacy systems to optimise existing investments (technology debt, ERP, lower operating expenses). The payoff is an information system in line with current uses and industry expectations. An essential performance booster in the face of increased competition!

IT function transformation

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IT function transformation

The success of your digital transformation largly depends on your staff

A company’s staff are just as much a key factor in the success of a digital transformation program as the performance of the new tools and information systems that are being implemented. It is therefore essential to commit to a strategy of long-term support of staff members.