Together with you, we develop innovative cross-channel solutions to match the changing user and consumer habits of your customers.
New ways of consumption among customers is one of the main market challenges today. François Boncenne, Head of Retail & Services, explains how certain manufacturers, brands and service companies use Gfi Informatique’s know-how to bring about this transformation which implies radical changes in their processes and core businesses.
Our clients’ achievements
Making omni-channel reliable
Omni-channel has become a strategic challenge for distance selling players. It meets the requirements of increasingly connected clients seeking seamless relationships. As such, it makes sense to outsource the operation and transformation of omni-channel solutions to an expert like Gfi, following the example of a clothing retail group.
Omni-channel: a global strategy for a cosmetics company
How do you establish an e-commerce platform able to meet time-to-market constraints and to drive 20% growth? That was the challenge presented to Gfi by a cosmetics group, which positioned the digital channel as one of the strategic avenues for its revenue growth.
A postal services operator takes on e-commerce thanks to Gfi
Over the last few years, this postal services operator has been working towards the extensive transformation of its legacy activities, and of the means to achieve such an overhaul. It opted for Gfi’s comprehensive e-commerce solution, Hybris, as a unified solution to facilitate its e-commerce customer relationship